Returns & Exchanges

At Gardena, we want your home to be your sanctuary, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase doesn't perfectly fit your space, our hassle-free process ensures a smooth exchange or a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.